Date Posted: 02/18/2018 New!Supervisor, Spa & Salon Grand Rapids, MI49503 AHC+Hospitality, Spa This is a full time position, hours of the Spa & Salon are 10am -7pm. Must have 7 day availability.
The Spa Supervisor will be responsible for ensuring all guests receive an outstanding and memorable experience. They will be required to ensure an effective management of the spa operations; including reservations, retailing, and marketing. As well as responsible for training, supervising, retaining and motivating a group of qualified team of professionals by achieving sales goals, business objectives and spa profitability.
Excellent communication and listening skills, as well as advanced computer knowledge.
Must have enthusiasm and possess excellent customer service skills.
Must be adaptable to change and able to multitask calmly and efficiently with an emphasis on follow up, cooperation and courtesy.
Previous spa experience, technical preferred
Duties and Responsibilities:
Supervise the cosmetologist/massage/concierge team; ensure adherence of protocols, consistency of service, and client satisfaction on every interaction.
Train new staff.
Provide continuous guidance through constructive feedback to staff for continuous improvements.
Assist team members with job duties when needed. Assist in the development and motivation of the spa team to increase retail sales and guest loyalty.Communicate with Spa manager to ensure smooth day to day operations including cleaning standards, staff needs, and guest feedback.
Responsible for purchasing and inventory management. Work to cut cost and maximize profitability.
Collaborate with Spa Manager on revenue initiatives, service enhancements, incentive programs, and marketing efforts.
Be up to date with current salon and spa trends and able to implement trends in our spas.
Have knowledge and understanding of all services and products offered.
Manage employees Requests Off
Uphold and promote Brand Standards for both Marriott and Hilton
Maintain a positive attitude and contribute toward a quality work environment.
Be on time for your shift, and possess the ability to work diligently without direct supervision
Be flexible with your schedule, supporting the needs of the spa.
Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
Assist in all areas of spa operation as requested by management.
*Note* All duties and requirements stated are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the staff occupying this position. Staff members may be required by their manager to perform other job-related duties. Employment Type:Full time Salary:$13.00/hour Experience Required:Minimum 0-1 year
Date Posted: 02/05/2018 New!Massage Therapist for Luxury Wellness Office Kentwood, MI49508 Total Health Chiropractic, Chiropractic Office Total Health Chiropractic of West Michigan, PLLC is a very busy, fast paced Chiropractic, Decompression, and Weight Loss practice located in Grand Rapids.
We have a position available for an outgoing, dependable, self-motivated, detail oriented individual who wants to work in a busy and fun team atmosphere.
As a massage therapist in our office, you will be responsible for:
one-on-one client and patient care
providing spa services to patients and clients
Spa services include facials, body wraps, waxing, and Lipo-light treatments.
demonstrating exceptional customer service to exceed expectations
educating patients and clients in products, services, and best care practices
proactively developing new clientele while building current relationships
making sure that each patient is happy and being cared for
If you specialize in any unique techniques, we are open to potentially implementing those into our growing practice.
The expected hours worked per week depend and may be negotiable. Our office is open from 7:30 am - 7:00 pm in order to accommodate patient and clientele needs. Because of this, morning, mid, and afternoon shifts are typical.
If you believe you would be a great fit for this position, please send your resume along with a letter detailing why you are the right fit for this position to the contact email. Employment Type:Full time License Required:MILMT Certification Required:Massage Therapist Experience Required:Minimum 0-1 year